FIRS Press Release: Introduction of Self-Service Stations in FIRS’ Offices Nationwide

In its Press Release issued on 9 February 2022, the Federal Inland Revenue Service (FIRS), has notified the taxpaying public of the introduction of self-service stations in all FIRS’ tax offices nationwide, to enable walk-in taxpayers easily access the TaxPro-Max digital platform and perform operations such as:

  • Filling tax returns
  • Paying taxes
  • Applying for and validating tax clearance certificate (TCC)
  • Generating receipts and credit notes

The self-service stations also come with designated officers serving as chaperons to readily assist taxpayers resolve any technical difficulty or concerns that may arise in the self-service. process.

This is another good development by the FIRS that will enhance digital literacy and inclusion among the taxpaying public. Hopefully, from this initiative, businesses/ taxpayers may also begin to fully appreciate the need to automate their major business/ financial processes for effectiveness and consequently, business growth.